Technical Requirements for Online Programs

Hardware and Software Requirements

There are minimum hardware and software requirements for the online programs and minimum technology skills required. Participants need their own computers (Windows or Mac), meeting the following specific hardware and software requirements; and Internet access on a high-speed connection such as DSL, cable or faster.

• The Internet Service Provider (ISP) must be reliable and provide live technical support.
• Accessible and working Assistive Technology (AT) devices set up, if applicable.

Minimum Technical Requirements

Important note for MAC users: In the case you need an application that is only compatible with Windows OS, accessing a Windows PC may be required. Mac users can also run Windows on their devices using virtualization software such as Parallels, or VMware Fusion.

• High-speed, reliable Internet connection (e.g. Cable or DSL; Internet Provider should have live customer support)
• Operating Systems:
  • As of January 2025, both Windows 10 and 11 are supported. However, since Windows 10 support will end in October 2025, we recommend updating to Windows 11 at your convenience.
  • Apple supports the three most recent macOS versions: macOS 13, 14 and 15. With macOS 13 expected to reach the end of its support in late 2025, updating to macOS 14 or 15 is advisable.
• Microsoft Office 2019 or newer (All CSUN students can install the latest Microsoft Office Suite on up to five personal devices for free.)
• Current versions of two supported web browsers:
  • Windows: Edge, Google Chrome or Mozilla Firefox
  • Mac: Safari, Google Chrome or Mozilla Firefox
  • Supported browsers for Canvas LMS
• Most current version of Acrobat Reader
• 2.0 GHz or faster multi-core processor
• 8 GB RAM or more
• DVD-ROM drive (may be needed for some textbook materials)
• USB webcam (Logitech recommended) or built-in webcam
• USB headset and microphone (Logitech recommended)
• Accessible USB ports to plug in USB flash drive, webcam, headset, etc.
• All students must have a back-up plan, in case their usual computer becomes unavailable for a period.

Minimum Required Computer Skills

Because of the nature of an online program, participants must have at least a basic level of knowledge of, and the ability to use, common computer programs including email, word processing and Microsoft Excel. Staff from The Tseng College can initially orient participants to use the online learning management system (LMS), Canvas, for the course work in the program. However, participants must understand that there is an expectation that they have acquired at least basic computer skills prior to starting online programs.

Students should at least have:

• An ability to create, send and receive emails with or without attachments
• An ability to create, send and receive documents in a variety of standard formats like Word, pdf, html, etc.
• An ability to access and review a variety of pdf's
• An ability to review online resources such as internet websites, online articles and journals
• Students using or needing assistive technology devices should be sure they acquire the latest updates and software prior to the beginning of the program.