Individual/Personal Emergencies


In the United States, call 9-1-1 for an emergency.

Call 911 to ask for help from the police, the fire department, for medical emergencies, and to report a crime in progress.

TEXT to 911: Text Your Emergency & Location to CSUN PD

Call 9-1-1 from any phone or use a campus blue light emergency phone (75+ are located on campus), or TEXT your emergency and location to 911.

  • Call from a safe location.
  • Stay calm.
  • Clearly answer questions and plainly explain the problem and the location.
  • Give your name, telephone number, and location when asked.
  • Be prepared to give a description of the suspect(s). If applicable, give a vehicle description and direction of travel.
  • DON’T HANG UP! Follow the instructions of the dispatcher.

Public Emergencies: Natural Disasters, Evacuations, etc.

Earthquake! Wildfire! Disasters !

In the Unlikely Event of an Emergency Evacuation or Campus-Wide Disturbance, there are Many Ways to Stay Informed and In Contact.

Emergency Communications

Social Media - CSUN

  1. Student Portal: Keep contact information up-to- date and select option to receive alerts
  2. CSUN Home Page will display emergency bulletins
  3. Facebook - Emergency updates will be posted on CSUN's Facebook page and the Department of Police Services Facebook page
  4. Twitter - Emergency updates will be posted on CSUN's Twitter account (@csunorthridge)
  5. Call 866-515-2786 to hear the status of the campus.

Social Media – Off Campus Resources

  1. Local AM Radio - KNX 1070 AM or KABC 790 AM: Emergency Alert System (EAS)
  2. Study in the States - Communication through Twitter, Facebook, and LinkedIn is available
  3. Study in the States blog

If we are unable to contact you following an evacuation or natural disaster:

  • Check SEVP's website or Study in the States (Tab: Emergencies) for information and guidance.
  • Contact the SEVP Response Center (SRC) at 1 (703) 603-3400 or (800) 892-4829 or email to report your location and contact information as soon as possible.
  • Their offices are on the East Coast; they are open Monday through Friday, 8:00 a.m. to 6:00 p.m. ET, except holidays.
  • Also, contact your local embassy or consulate office for country specific updates.

These websites have live updates:

If you are required to evacuate, remember to take important documents and items with you, BUT ONLY IF YOU HAVE ENOUGH TIME!

  • Passport, visa, Form I-20, I-94, social security card, financial records, credit cards (plane tickets?).
  • Assume the worst-case scenario (stuck on the freeway for HOURS, walking many miles or sitting around for hours, so bring a jacket, hat, water, food, walking shoes, extra clothes, and non-electronic entertainment such as playing cards, poker chips, Sudoku game book, board games, books, magazines – if you have enough time to pack those things!
  • Do you need glasses or contacts? Medications? Sunblock? Sunglasses?
  • Is any schoolwork on an electronic device? Grab it.

Non-Emergency Police Services

For an after-hours, non-emergency, call the 24-hour Police Dispatch (818) 677-2111.

Personal Safety Escorts

  • Monday – Thursday From dusk to 11:00 pm
  • Use the Safety Escort button in the CSUN mobile app, look for a Matador Patrol member, or call (818) 677-2111.
  • Don’t walk alone. Use this great service!
  • Have an escort walk or drive you to and from parking lots, classrooms, and dorm rooms.
    • Matador Patrol members are easily recognizable wearing university colored (red, black, white) uniforms and use foot, bicycle, and six-seat electric cart patrols around campus during the aforementioned times.
    • When the Matador Patrol is not available, University Police will escort you.

An On-line Reporting Option is available for the following non-emergency crimes/incidents. Contact by a police investigator will be made on the next business day following submittal of the report.

  • Harassing Phone Calls
  • Lost Property
  • Non-Injury Hit and Run Traffic Collisions
  • Identity Theft
  • Unlawful Smoking and Tobacco Use
  • Theft
  • Vehicle Tampering
  • Vehicle Burglary
  • Vandalism
  • Bullying & Harassing Behavior

The Department of Police Services provides numerous safety services that include:

  • Vehicle unlocks, jump-starts, amber light parking lot patrols, room unlocks, victim/witness services, restraining order assistance, and personal safety escorts in the evening.

Amber Light Patrol

The Amber Light Patrol is a safety service provided by the university. Parking enforcement vehicles with emergency amber-colored lights are available to assist with finding a lost vehicle, jump-starting a dead battery, or retrieving keys locked in an automobile.

Jump Starts and Lock Outs

Parking Enforcement Officers handle many public assists similar to what a Freeway Patrol Service might handle. These other duties include assisting people with a battery jump start or retrieving keys locked in a vehicle.

University Parking Enforcement Officers also help people who have lost their vehicle in the more than 12,000 parking spaces spread out among four parking structures and more than fifteen surface parking areas.

Police Substation Located in University Park

For students living in CSUN Student Housing, University Park, there is a police substation location in Parking Lot G7, which is south of Apartment 14. It is staffed periodically during its hours of operation: Wednesday through Saturday evenings, 6 p.m. to 4 a.m.

CSUN PD – Available on CSUN Mobil App

Open "Police Services" on the app to access crime logs, campus alerts, view parking information and emergency contacts.

Lost and Found

Our CSUN Department of Police Services is the location of Lost and Found items, too.

Livescan Fingerprinting

The Livescan Fingerprinting Unit provides inkless fingerprinting which is electronically transmitted to the California Department of Justice (DOJ) for completion of a criminal record check.

In-Person Contact

The Department of Police Services is located at 9222 Darby Avenue on the southwest corner of Darby Avenue and Prairie Street.

Other Resources

Los Angeles Police - Devonshire Police Station

Northridge Hospital

Dignity Health, Northridge
Emergency & Urgent Care

Emergency Preparedness

Here are some excellent Preparation Websites

  • Ready (A division of Department of Homeland Security, DHS) - This site has emergency preparedness information on 30 different scenarios!
  • Center for Disease Control and Prevention (CDC) - information and resources regarding emergency preparedness and response.
  • Earthquakes
  • Active Shooter - CSUN Police have a variety of resources to educate you about Active Shooter Awareness. Active Shooter Survival Mindset: GET OUT – HIDE OUT – HELP OUT – FIGHT
  • Physical Self-Defense Class for Women - R.A.D. Rape, Aggression, Defense (818) 677-4997
  • Campus Safety Preparedness
  • University Counseling Services (818) 677-2366

    University Counseling offers many different sources of information and help for a variety of needs. One of their newest resources is Coping with Ongoing Traumatic Events which is to assist members of the campus community who are experiencing or supporting others who are experiencing reactions to traumatic events such as local mass shootings, violence and threats of violence on campus, wildfires and traumatic events across the nation.

    University Counseling Services (UCS) has a remarkable team of psychologists, marriage and family therapists, social workers, psychiatrists, doctoral interns, postdoctoral fellows, psychiatric residents and administrative staff. Each team member promises you ethical, respectful and professional care. They provide a variety of free short-term counseling services to students, including individual counseling, crisis intervention, group and workshops, and psychiatric consultation.