Join us for an info session!
Join our team of experts for an information session to gain insight into the application process, discover what it takes to succeed in the program, and chat with a financial aid representative.
Date: Wednesday, August 28, 2019
Time: 7:00 p.m. - 8:00 p.m. PST
Location: Online via Zoom
RSVP for 8/28 KM Info Session
Final Deadline: November 19, 2019
Designed for working professionals, this program prepares you to manage the intellectual and knowledge-based assets of various organizations, including corporations, non-profits and government agencies. Delivered fully online, the program features work-friendly scheduling and takes two years to finish.
In the program, you’ll learn how to:
What is Knowledge Management?
Knowledge Management (KM) is the process organizations use to identify, create, store, share and deploy knowledge. Using KM principles, an organization can maximize value from its intellectual assets, build trust among employees, and prepare for future opportunities and disruptions.
Although KM involves the use of technology, its main focus is on supporting effective decision making, understanding the human factors of knowledge, and developing creative solutions to organizational challenges.
Whether it's a simple solution, such as an FAQ, or a complex one, like Amazon’s recommendation engine, KM’s goal is to get the right information to the right people at the right time.
With this degree, you can do all of the above, opening many new career paths and making you an indispensable part of a company’s operations and structure.
Knowledge is Power
Just how important is KM? Consider this:
- Effective knowledge management saves Netflix $1 billion a year.
- Poor knowledge management costs Fortune 500 companies $31.5 billion a year.
Understandably, effective knowledge management is highly desired in today’s market – as are those who can do it.
With this master’s degree, you can...
Regardless of size, KM helps organizations solve issues and achieve a competitive advantage. Using KM principles, larger firms might adopt a new artificial intelligence platform; smaller ones, meanwhile, might implement customer relationship software, like Salesforce.
Whatever its application, KM is used in multiple industries – non-profit, private, government – and is essential in the digital age.
Here are a few organizations that have implemented successful and wide-ranging KM programs:
Designed for career advancement
The Knowledge Management master’s degree program is taught by some of the country’s most prominent KM practitioners and CSUN faculty from a variety of disciplines.
In addition to assignments with immediate, real-world application, the program includes:
How and where would I use this degree?
While the program’s interdisciplinary content includes many topics covered in a traditional MBA program, Knowledge Management graduates will also be equipped to lead organizations in acquiring, developing, and sharing knowledge that creates value for themselves and their organizations.
That includes technology firms, film studios, non-profits, as well as local, state and federal government agencies. Some examples of KM in practice: