Technical Support

When you have technology questions, we are just a click away. The Tseng College’s Distance Learning Group employs a team of technical support professionals to assist with connectivity issues and provide technical advice. If you need computer support, the DL technical support staff can be reached seven days a week from 9 a.m. to 10 p.m., Pacific Time.

If you are new to distance learning, DL developed an online student orientation, to orient new students to the Web-based electronic learning platform, Moodle. The online student orientation includes hands-on, interactive exercises to acclimate you to the features and functions of the distance learning environment. A DL technical staff member monitors your progress and will provide feedback and guidance as needed.


  Assistance by phone Assistance by email
  (818) 677-6410 Contact Tech Support Team
Monday 9 a.m. – 7 p.m. 9 a.m. – 10 p.m.
Tuesday 9 a.m. – 7 p.m. 9 a.m. – 10 p.m.
Wednesday 9 a.m. – 7 p.m. 9 a.m. – 10 p.m.
Thursday 9 a.m. – 7 p.m. 9 a.m. – 10 p.m.
Friday 9 a.m. – 5 p.m. 9 a.m. – 10 p.m.
Saturday not available 9 a.m. – 10 p.m.
Sunday not available 9 a.m. – 10 p.m.


Contact Tech Support Team


Phone Number
(818) 677-6410

Email Address