When you have technology questions, we are just a click away. The Tseng College’s Distance Learning Group employs a team of technical support professionals to assist with connectivity issues and provide technical advice. If you need computer support, the DL technical support staff can be reached seven days a week from 9 a.m. to 10 p.m., Pacific Time.
If you are new to distance learning, DL developed an online student orientation, to orient new students to the Web-based electronic learning platform, Moodle. The online student orientation includes hands-on, interactive exercises to acclimate you to the features and functions of the distance learning environment. A DL technical staff member monitors your progress and will provide feedback and guidance as needed.
|Assistance by phone||Assistance by email|
|(818) 677-6410||Contact Tech Support Team|
|Monday||9 a.m. – 7 p.m.||9 a.m. – 10 p.m.|
|Tuesday||9 a.m. – 7 p.m.||9 a.m. – 10 p.m.|
|Wednesday||9 a.m. – 7 p.m.||9 a.m. – 10 p.m.|
|Thursday||9 a.m. – 7 p.m.||9 a.m. – 10 p.m.|
|Friday||9 a.m. – 5 p.m.||9 a.m. – 10 p.m.|
|Saturday||not available||9 a.m. – 10 p.m.|
|Sunday||not available||9 a.m. – 10 p.m.|