Academic Honesty and Integrity Requirement

Each program participant is expected to complete all assignments in keeping with the CSUN and Tseng College standards for academic and professional honesty and integrity. Any learner found to be in violation of these standards of academic honesty and integrity may receive a failing grade in the course in question and/or may be disqualified from the program.

Withdrawal/Refund Policy

Occasionally, a student who is enrolled in an International Programs and Partnerships (IPP) program finds it necessary to withdraw from the program before his/her period of study is completed. Acceptable reasons for withdrawal include the following: serious personal or family illness, severe financial difficulties that developed while enrolled in the program, visa problems, or being required by the government of the student's home country or the administrators of his/her sponsoring agency to return home. All of these reasons must be substantiated, in writing, by a recognized physician, a bank official, immigration officer, or the sponsor, depending on the reason for withdrawal.

NOTE: It is the student's responsibility to apply for a refund. The date a written refund request is submitted is very important because it will determine the refund amount. If the written refund request form is submitted after the deadline, no refund is possible.

Withdrawal Procedure

For any of the above cases, the withdrawal procedure is as follows:

  • Step 1. Obtain a refund/withdrawal form online or from the IPP programs office.
  • Step 2. Complete the form.
  • Step 3. Attach written verification of the reason for withdrawal.
  • Step 4. Submit the completed form to the IPP office, or via email to tsengfinance@csun.edu or fax to 818-677-2700/3929.

Additionally, students enrolled in the Intensive English Program (IEP) need to bring their documentation to the IPP office and meet the Director of the IEP Academic Program before any refund can be considered. 

All other questions regarding withdrawal should be addressed to the appropriate program's Coordinator and/or Director.

Refunds will be granted only in cases in which the refund/withdrawal procedure described above has been satisfactorily completed. After reviewing the student's paperwork and making a determination of the acceptability of the refund request, the student will be notified of the final decision via U.S. mail or email. If the refund is approved, a refund check will be mailed in six to eight weeks.

Alternate Payee Instructions

If the refund check is to be made payable to a payee other than the student, the following three documents must be submitted together with the refund/withdrawal paperwork described above:

  1. A letter signed by the student authorizing the refund to be issued to another party and providing the name of that party;
  2. A copy of the student's passport or identification card bearing a photo of the student and his/her signature; and
  3. A photocopy of payment (i.e. receipt) signed by the third party.

NOTE: Alternate payee requests will not be processed without these documents.

Refund Computation Guidelines for Semester at CSUN (SAC)

All fee computations are based on the semester start date in which the student is currently enrolled (as stated on the SAC Course Schedules page).

Review the above IPP Students Withdrawal/Refund Policy for withdrawal procedures.  The following fees, refunds, and deadlines apply to the SAC program:

Fall 2016 and Spring 2017 Refund and Withdrawal Policy

Type of Fee Cost Refund
SAC Program Fees Includes:
  • Up to 12 units for undergraduate students
  • Up to 9 units for graduate students

$6900

100% is refundable only if the Tseng College receives written notification of a student's intent to drop a class at least 1 day prior to the start of classes.

65% is refundable only if the Tseng College receives written notification of a student's intent to drop a class on or BEFORE Friday of the third week of the semester.

NO refund is provided AFTER Friday of the third week of the semester.

SAC Application Fee $300 $300 Application Fee is non-refundable.
SAC Additional Unit Fee
  • Over 12 units for undergraduate students
  • Over 9 units for graduate students

$340

100% is refundable only if the Tseng College receives written notification of a student's intent to withdraw on or BEFORE Friday of the third week of the semester.
 
NO refund is provided AFTER Friday of the third week of the semester.

Download the Refund/Withdrawal Request Form

Refund Computation Guidelines for Intensive English Program (IEP)

All fee computations are based on the date of the first day of the term in which the student is currently enrolled (as indicated on his/her Form I-20).

Application Fees

The following application fees are nonrefundable:

  • Intensive English Program (IEP) application fee of $150 USD
  • CSUN (csumentor.edu) application fee of $55 USD
  • Conditional Admission Processing fee of $100 USD

Tuition Fees

Refund for New Applicants/Students
"New applicants/students" are first-time IEP applicants or returning students who did not continue into the next-available term following his/her first term of IEP.
Tuition Refund for continuing students
"Continuing students" are those who continue into the next available term following his/her initial term of IEP.

100% refundable for all terms of the IEP, provided that

  • IEP Form I-20 was not used to enter the U.S., transfer to CSUN-IEP from another school, or file a change of status to F-1 visa with U.S. Citizenship and Immigration Services, and
  • A written notification of cancellation is received by the IPP office by 4 p.m. PST/PDT on the Friday BEFORE the first week of classes.

Note: Orientation dates are available on IEP Course Schedules page

100% refundable for all terms of the IEP, provided that

  • A written notification of cancellation is received prior to the first week of class, and
  • The student has not been expelled from the program.

65% refundable for IEP Spring, Spring Mid-Entry, Fall, and Fall Mid-Entry Terms, provided that

  • IEP Form I-20 was not used to enter the U.S., and
  • A written notification of cancellation is received by the IPP office before 4 p.m. (PST/PDT) on Friday of the first week of class.

65% refundable for IEP Spring, Spring Mid-Entry, Fall, and Fall Mid-Entry Terms, provided that

  • A written notification of cancellation is received before 4 p.m. (PST/PDT) on Friday of the first week of class, and
  • The student has not been expelled from the program.

65% refundable for IEP Summer Term, provided that

  • IEP Form I-20 was not used to enter the U.S., and
  • A written notification of cancellation is received prior to the FIRST week of classes.

65% refundable for IEP Summer Term, provided that

  • A written notification of cancellation is received prior to the FIRST week of classes, and
  • The student has not been expelled from the program.

 

Download the Refund/Withdrawal Request Form

 

Late Arrivals

All students are expected to arrive on the first day of the term. Exceptions are granted only in cases in which students have received permission from the Program Director to arrive late prior to the start of the program.

Students who are given special permission to begin the term late are subject to the refund/withdrawal policy described above, which is in effect from student's first day of term (as indicated on his/her Form I-20).

Deferrals

At times applicants may find that they must defer, or postpone their program start date. Applicants may defer their program start date once at no cost. There is a $150 USD non-refundable Deferral Fee for each additional deferral.

Dismissal

A student can be dismissed at any time during the term if she/he has an attendance or behavior problem, does not perform up to the standards set by the IPP Programs administration, or does not pay tuition and fees on a timely basis. If it is deemed necessary to dismiss a student, no refund is granted. Therefore, the withdrawal policy described above does not apply in such cases.

Housing Charges

100% refundable for both new applicants and continuing students, provided that a written notification of cancellation is received by the IPP housing office five business days before the start of the housing contract.

Download the Refund/Withdrawal Request Form

Meal Plan Charges

100% refundable for both new applicants and continuing students, provided that a written notification of cancellation is received by the IPP housing office five business days before the start of the housing contract.

Download the Refund/Withdrawal Request Form

 

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