Human Resources Management Overview and PHR/SPHR Exam Preparation Workshop

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This program provides preparation for the widely recognized and highly regarded Professional in Human Resources/Senior Professional in Human Resources (PHR/SPHR) certification examination.

The program focuses on the six functional areas of the human resources profession as defined by the Society for Human Resources Management (SHRM):

Business Management and Strategy

  • Strategic role of HR in organizations
  • HR business management skills
  • Strategic planning process
  • Evaluating the internal/external environment
  • HR and the legislative and regulatory environment

Workforce Planning and Employment

  • Employee rights, privacy and consumer protection legislation
  • Organizational staffing requirements
  • Job analysis and documentation
  • Recruitment, flexible staffing, selection and retention

Human Resource Development

  • Organizational development initiatives
  • Adult learning and motivation
  • Training and development
  • Talent and performance management

Compensation and Benefits

  • Compensation structure and systems
  • Benefit programs (Government mandated, deferred comp plans, health care and other non-statutory benefits)
  • Compensation and benefits legislation
  • Evaluating compensation and benefits programs

Employee and Labor Relations

  • Employee and labor relations legislation
  • Union organizing and collective bargaining
  • Unfair labor practices
  • Discipline and complaint resolution

Risk Management

  • Organizational risk
  • Workplace safety, health, security and privacy
  • Risk management legislation

In this nine-session course, participants learn how to analyze their own work settings in terms of these functional areas and to apply the most effective concepts to their professional practice.

HR professionals who have already passed the PHR/SPHR exam and take this course will earn 26 recertification credit hours through SHRM as well as 3.6 continuing-education units (CEUs) through CSUN.


For more information pertaining to the eligibility requirements for the PHR and SPHR exams and the cost and registration deadlines, please reference the HR Certification Institute website: