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Faculty - Knowledge Management Master's Degree Online – Tseng College
Distance Learning Global Master's Degree in Knowledge Management

The Knowledge Management Distance Learning program faculty and the program’s advisory board are drawn from recognized industry practitioners who have worked on KM issues at organizations such as Pratt & Whitney Rocketdyne, the U.S. Army, Northrop Grumman Corp., Xerox, and Unocal and CSUN faculty in a variety of disciplines.

These KM experts also collaborated in designing the program’s curriculum. The result is a course of study that combines the best professional practice with academic excellence and discipline.

Cynthia Cheng Correia, M.S. Cynthia Cheng Correia, M.S.
Cynthia Cheng Correia is principal of Knowledge inForm, Inc, where she helps professionals and organizations achieve enhanced competitive and market intelligence outcomes through the better understanding and implementation of intelligence research, analysis and knowledge and information management. She has written for many publications, including Information Today, Information Outlook, LLRX.com, the National Law Journal, and Library Journal, Location Intelligence, and Medical Science Liaison Quarterly. She is a frequent speaker on competitive intelligence and information/ knowledge-related topics, and has addressed the Society of Competitive Intelligence (SCIP), Information Today, the Special Libraries Association (SLA), and the New England Online Users Group (NENON), among many others. Cynthia holds a master’s degree in library and information science from Simmons College and a certificate in competitive intelligence from the Fuld-Gilad-Herring Academy of Competitive Intelligence (ACI).

Allan G. Crawford, Ph.D. Allan G. Crawford, Ph.D.
Allan Crawford is founder and president of AC consulting. He has worked in the areas of knowledge management, research, strategic planning and education for more than 25 years and includes wide experience in the energy industry, aerospace, pharmaceuticals and city government. His background has provided a unique perspective on what it takes to make individuals, teams and organizations effective and has also provided the understanding that one of the few ways to maintain a sustainable competitive advantage is to have the ability to apply what you and your organization know ahead of your competition. Allan has a B.S. degree in geology from Winona State University and a Ph.D. in geology from the University of Wisconsin. He also completed the Executive Program at UCLA’s Anderson School of Management and has been an invited lecturer at USC, Cal State Long Beach and Cal State Fullerton.

Abe Feinberg, Ph.D.Abe Feinberg, Ph.D.
Abe Feinberg, professor of systems and operations management at California State University, Northridge (CSUN), earned a bachelor’s degree in electrical engineering and a master’s in industrial management from MIT, and a Ph.D. in business administration at UCLA with a concentration in operations research and a subspecialty in decision analysis. He has wide experience in such KM-related fields as decision analysis and decision support systems and has written for publications such as Management Science, the Journal of Audio Engineering, Policy Studies, Omega, Concurrency, and Transactions on Engineering Management of the IEEE. At CSUN, he has developed and taught courses and seminars in operations management, decision support systems, strategic management, and statistics.

Kent A. Greenes, M.S. Kent A. Greenes, M.S.
Kent A. Greenes, founder and president of Greenes Consulting, has worked internationally in a variety of executive, operations, technology and business renewal roles in the energy and engineering industries. Recognized as a KM pioneer, he was named by Fortune Magazine in 1999 as the world’s leading money-maker in the field as a result of his work for British Petroleum and was recognized as one of the top twenty knowledge leaders in the world by the Teleos 2000 Most Admired Knowledge Leaders survey. He is executive in residence at George Washington University, where he is developing a program on researching the future of enterprise. He is on the editorial board of the Journal of Knowledge Management and a founding member of several KM consortia and communities. He holds a bachelor’s in geology from Kent State University and a master’s in geophysics from the University of Arizona. He also completed the executive program from J.L. Kellogg Graduate School of Management, Northwestern University.

JR Growney, B.S. JR Growney, B.S.
JR Growney enjoys a consulting career primarily in program & project management; knowledge management; and business process improvement. For over 15 years, JR has worked in the information technology field implementing new technology and business systems for corporations in numerous vertical industries. JR obtained the Project Management Professional designation from the Project Management Institute (PMI) in December 2000. He has been an active member with the Kansas City Chapter of PMI including participating as a mentor in the initial Mentoring Program and currently serves on the Board as Vice President of Administration.

Karen K. Johnson, Ph.D. Karen K. Johnson, Ph.D.
Karen K. Johnson, a thirty-year employee of Xerox Corporation, is the company’s global eService learning strategy and development manager, responsible for the global implementation of custom eLearning content development with call center employees and external customers. She has worked in various departments in Xerox including eLearning, marketing, sales, sales training, marketing, and marketing communications. She has also served as the Xerox Program Manager for numerous customer symposiums and events. Her work focuses developing online curriculum to teach call center employees to access and contribute to various knowledge management data bases to better serve customers. She earned her doctorate in instructional technology from the University of Southern California and her Project Manager Certification from Project Management International. Karen frequently speaks on problem solving, KM, and eLearning at numerous international conferences.

Paul Krivonos, Ph.D.Paul Krivonos, Ph.D.
Paul D. Krivonos is emeritus professor of communication studies and program development director in The Tseng College of Extended Learning at California State University, Northridge. He has taught CSUN courses in group communication, organizational communication, communication in public organizations, and numerous other KM-related fields. He has also been a visiting professor of management at Massey University, Palmerston North, New Zealand and at the University of Auckland, and co-authored Communication for Supervisors and Managers, a textbook published in the United States, and the Communication in American Business Series and the Dictionary of Managerial and Intercultural Communication, published in Japan. He holds a Ph.D. in communication from Purdue University and an M.A. in political science and a B.A. in international relations, both from University of California, Davis. He chaired the CSUN Communication Studies Department for eight years and served for three years as associate dean of the College of Arts, Media, and Communication.

Mike Prevou, Ph.D. Mike Prevou, Ph.D.
Mike Prevou is a former professor of education and learning at the Command and General Staff College, Fort Leavenworth, Kansas, and the director of the Army-wide Leader Network, responsible for designing, deploying and maintaining an Army network of professional forums, developing knowledge sharing solutions and coordinating the college’s emerging knowledge management program. Mike is one of the architects of vignette-based learning and one of the founding officers of the Army’s Battle Command Knowledge System program, designed to improve the transfer of lessons learned and expertise to leaders and units deployed in the Middle East. His recent professional emphasis has been on improving performance by integrating judgment exercises, decision games, simulations and collaborative learning technologies into classrooms and communities of practice to create experiential learning opportunities. He has been an Army Fellow at Harvard University’s Learning Innovations Laboratory, is an adjunct professor at the Army Simulations and Modeling School, and serves on the advisory board for the Federal Government’s KM conference, eGov. He holds a Ph.D. in education from the University of Kansas, a master’s degree in organizational behavior from Golden Gate University, and a bachelor’s degree in education from the University of Tennessee.

Kiho Sohn, M.S. Kiho Sohn, M.S.
Kiho D. Sohn is chief knowledge officer at Pratt & Whitney Rocketdyne, Inc. (PWR) where he is responsible for developing strategic planning and implementation of KM processes and innovation methodologies. PWR KM focuses on overall KM process, and provides well balanced enablers to cover multiple aspects of tacit and explicit knowledge. He was instrumental in developing an innovation workshop to facilitate and to promote innovation techniques. Prior to his current position, he devoted more than 16 years to engineering disciplines such as thermal/stress/structural dynamics analyses and systems engineering. He has a master of science in mechanical engineering from UCLA and a bachelor’s degree in mechanical engineering from the University of Illinois. The success of the Pratt & Whitney KM program is being benchmarked by many organizations. including NASA. Kiho has spoken at numerous international conferences, organizations and universities about the success of the PWR KM program.

Mark Uhart, LTC, USA-Ret., CKM Mark Uhart, LTC, USA-Ret., CKM
Mark Uhart, LTC, USA-Ret., CKM, is a Computer Sciences Corp. (CSC) Knowledge Management consultant working under contract on the Battle Command Knowledge System’s (BCKS) Warrior Knowledge Base pilot program.

Mark has experience in a wide range of knowledge management and technology-related projects and holds Certified Knowledge Manager (CKM) certifications from the International Knowledge Management Institute and the Knowledge Management Professional Society. Mark worked at the Sprint Corp. for seven years as an Enterprise Markets program manager for the K-12 and higher education markets in 18 states. Mark has worked for Triple-I and CSC since 2006 as the program manager for the WKB search utility, data asset repository and content management system, a program that supports over 1.5 million US Army soldiers, Dept. of the Army civilians, and Dept. of Defense contractors. Mark has been a guest speaker at university and industry annual conferences that focus on information access, delivery solutions, and wireless technology. Mark has been a CGSC instructor and academic counselor and evaluator as well as a program manager for the Army’s premier joint-service and international simulation exercise, “Exercise Prairie Warrior,” at Ft. Leavenworth.

Mark is a retired Field Artillery officer with 21 years active duty service in various command and staff positions from battery to Army Corps level. Mark has a BS in Wildlife Biology from the University of Nevada and an MA from Webster University. Mark is also a graduate of the US Army Command & General Staff College (CGSC).

Tracey Wik, M.S. Tracey Wik, M.S.
Tracey is President of Mile 36 Enterprises, a management consulting firm based in Chicago. Prior to founding her company, Tracey was Vice President of Leadership Development for a global Fortune 500 corporation. Over the past two decades, she has held a variety of roles in consulting, organizational development, sales and financial services. A trusted advisor, she is adept at establishing and growing key relationships. She facilitates strategic planning sessions to ensure organizations have the right people in the right roles to compete in today’s marketplace and into the future. Her current focus is coaching senior leaders to create an inclusive climate that fosters growth and innovation. A sought after public speaker, Tracey speaks on such topics as organizational change, talent management, employee engagement, creating community, and executive coaching. Tracey holds a masters degree from Northwestern University.

Melanie Stallings Williams, J.D. Melanie Stallings Williams, J.D.
Melanie Williams is a professor of business law at California State University, Northridge, where she has served as the graduate director of the College of Business & Economics and is currently acting chair of the Department of Business Law. She teaches at the graduate and undergraduate levels, with courses including traditional business law core courses along with marketing law, entertainment law, ethics and the MBA introduction to contemporary business cross-disciplinary course. Her areas of academic research include antitrust law, intellectual property, biotechnology, small business programs and pedagogy. She has published numerous articles on these topics in a wide variety of professional journals. Melanie has a Bachelor of Arts degree from the University of California at Santa Cruz and a J.D. from Boston University School of Law. She is a member of the State Bar of California and practices in the areas of civil litigation, administrative law, employment law and intellectual property.

Mary S. Woodley, Ph.D. Mary S. Woodley, Ph.D.
Mary S. Woodley is an active member of the Dublin Core Metadata Initiative and is a member of its advisory board. She is an elected member of the Cataloging and Classification Executive Committee of the American Library Association, the Association of Library for Library Collections and Technical Services (ALCTS). She has published on digital projects and metadata and recently created a workshop for ALCTS and the Library of Congress on managing digital projects. Mary has a doctorate in classical archaeology and an MLIS in library science from UCLA. She has been a cataloger at the Getty Research Institute and currently at California State University, Northridge, cataloging all formats of information resources. More recently, she has focused on cataloging digital objects using a variety of metadata standards and controlled vocabularies.